Lewis Hospitality
Last updated: 6th January 2026
Lewis Hospitality (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage with our consultancy services.
1. Who We Are
Lewis Hospitality is a hospitality consultancy and management company providing advisory, operational, and leadership services to hotels, resorts, and hospitality businesses worldwide.
Data Controller:
Lewis Hospitality
Threshing Barn, Devon, UK
michael@lewishospitality.co.uk
2. The Data We Collect
We collect information in the following categories:
2.1 Information You Provide Directly
Name, email address, phone number
Company name, job title, and professional details
Enquiry details submitted through our contact form
Information shared during consultancy discussions or onboarding
2.2 Information Collected Automatically
When you visit our website, we may collect:
IP address and approximate location
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies (see Section 7)
2.3 Information from Third Parties
We may receive information from:
Professional networking platforms (e.g., LinkedIn)
Publicly available business sources
Partners or referrers who introduce you to us
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide consultancy services
Manage client relationships and project communication
Improve our website, services, and user experience
Send insights, updates, or hospitality-related content (only with your consent)
Maintain business records and comply with legal obligations
We do not sell your data, and we do not use your information for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract: To deliver consultancy services you request
Legitimate Interests: To operate and improve our business
Consent: For marketing communications
Legal Obligation: For record-keeping and compliance
5. How We Share Your Information
We may share your data with:
Trusted service providers (e.g., website hosting, email platforms)
Professional partners assisting with consultancy delivery
Legal, regulatory, or compliance authorities when required
All third parties are required to protect your data and use it only for the purpose we specify.
We do not sell or rent your personal information.
6. International Data Transfers
As a consultancy working globally, your data may be transferred outside the UK/EU.
When this occurs, we ensure appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Secure, GDPR-compliant service providers
7. Cookies & Tracking Technologies
Our website uses cookies to:
Ensure functionality
Analyse website performance
Improve user experience
You can manage or disable cookies through your browser settings.
If you would like, I can also create a Cookie Policy and Cookie Banner wording.
8. Data Retention
We keep your personal data only for as long as necessary to:
Provide services
Maintain business records
Comply with legal or regulatory requirements
Retention periods vary depending on the type of data and purpose of processing.
9. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, contact us at:
michael@lewishospitality.co.uk
10. Security Measures
We take data security seriously and use:
Encrypted communication channels
Secure servers and access controls
Regular monitoring and risk assessments
While no system is completely secure, we follow industry best practices to protect your information.
11. Links to External Websites
Our website may contain links to third-party sites.
We are not responsible for their privacy practices, and we encourage you to review their policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect the most recent version.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Lewis Hospitality
Threshing Barn, Devon, UK